A 99.9% Server Uptime
Our cloud web hosting system is based on a reliable, topflight hardware configuration and a strongly tweaked Linux version. Thus, regardless of what your website is, or how many visitors you’ve got, or even if there is a distributed denial–of–service assault, our machines will stay up and running and your sites will remain online.
Our Linux cloud web hosting plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee stays unchanged.
A 99.9% Network Uptime
To be able to offer an enterprise–class web hosting service, you can barely trust the default network configuration in a datacenter. We’ve set up our very own custom network in order to ensure a mega–fast connection speed with the outside world.
And thanks to this, no matter which data centers you choose: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done pretty much everything to curtail all potential risks with our cloud hosting packages and even though we provide topflight tech support, there are occasions when the customer simply isn’t happy with what we are offering. Or he needs to switch to a more powerful hosting service, such as a virtual private server or a dedicated hosting server.
For this reason, our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not fully satisfied, you will receive a reimbursement.
24/7 Technical Support
If you have ever been forced to wait around for hours to receive a response, you are aware of how aggravating this can be, especially if your web site is at stake. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be here for you and they will reply to you within 1 hour. And the best part is that their average ticket response time is under twenty minutes!